FAQs

Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.

Shipping ✈️

How much does shipping cost?

Nada. Zip. Free. $0.

Worldwide.

What shipping carriers do you use?

Our fulfillment center uses various shipping carriers to deliver to you.

Where do you deliver?

We currently ship worldwide!

See also: Shipping Policy

Tracking & Delivery

When will my order be shipped?

Our lil bear sprouts do their absolute best in shipping out orders in a timely manner! Their processing times are 1-3 business days.

Can I change my delivery address?

We strive to process orders immediately once an order has been placed. Please contact us as soon as possible and we will try our best to accommodate you!

How can I track my order?

The best way to track your order is to do so at this website. If you only just received your tracking, please allow 24-48 hours to track!

Returns 💔

Final Sale, As Is Sale

Any items that we label 'final sale' and/or 'sold as is' cannot be returned. These items are labelled prior and during purchase,

Defective Product

We try our best to inspect all packages before they leave the warehouse; however, sometimes there may be an issue we missed! Please reach out to us so we can help resolve it!

Delivery Times

Most packages deliver within 8-15 business days as long as there are no unexpected delays.

See also: Refund Policy

Preorders🌟

What is a preorder?

"Preordering" means you are purchasing an item that has not yet been produced. You are simply reserving an item in advance!

Items that are marked as a 'preorder' will not ship immediately and do not follow normal order processing times. Preordered items can take weeks to months before shipping out.

Why preorder?

Preordering helps us in regard to quality and quantity control. We want to be able to produce the amount that is wanted and preorders help us with production funds!

What is the status of my preorder?

You can check on all preorder status over at our Preorder Status

Didn't find what you were looking for? Feel free to contact us.